As you enter the restaurant, you’re immediately greeted by Hot Tails servers who eagerly wait to take your order. While pop and country music play in the background, guests varying from large families to elderly friends enjoy each other’s company.
You order, pay at the counter, pick your beverage, and grab the seat of your choice as you excitedly await your meal. Patiently waiting, you watch various sports games on the four flatscreen TVs, stretched across the restaurant’s walls. Your waiter comes by to check on you and stirs up conversation with you and your crew. You may notice your teacher or friends here as well as you’re not the only one trying Zachary’s best, new thing! You don’t have to wait long for your food to arrive, as you take a big bite into your Swamp Thing burger or Hot Tails’ signature East Beef Debris Fries, you’re in absolute heaven!
I can happily say that my visit was exactly that! I was surprised to see the servers connecting with the restaurant’s patrons, putting a giant grin on their faces. Moments after entering the restaurant, guests, not servers, greeted me and my party, asking us about our day and telling us to enjoy our meal. I knew right then and there that I had chosen the perfect place for lunch. I ordered the Swamp Thing burger, and not only was it delicious, but I tasted a bit of spice—something I’ve never tasted before. The service was impeccable, the atmosphere delightful, and I couldn’t wait to come back again—especially for crawfish season!
Hot Tails waitress, Laila Sanders (11) shares experience working at her first job.
“My uncle worked at the New Roads location until he passed away. When I found out there was one opening here, his passing sparked the idea for me to work here,” Sanders said.
She most appreciates the management and loves her co
workers. Sanders believes working at a restaurant is a good first job to have. Additionally, she has a few Hot Tails must-haves!
“I recommend the East Beef Debris Fries and the pork chop and red beans!” Sanders said.
Regina Weston, a second-year manager, has worked at Hot Tails for six years.
“It’s a very good company, very family-oriented and close. I love the atmosphere, environment, just everything about it!” Weston said.
Hot Tails prides itself on its appetizing food and A+ customer service.
“I always build relationships with my customers. For example, with Pam and John, who were customers at the New Roads location, who are now attending this one. I’ve known them for a while and I’ve built a relationship with them,” Weston said.
Staying loyal to this establishment, head chef and manager, Oscar Ayala, has worked at Hot Tails for ten years!
“I’ve always loved cooking and I wanted to continue this to become a professional chef and I’ve never looked back ever since,” Ayala said.
Oscar believes the boiled crawfish is one of Hot Tail’s staples and aims to have the best in town. Furthermore, he shares why Zachary needed a quaint little restaurant, like Hot Tails.
“It’s always best to get into the outskirts and little towns like Zachary. We look at where this type of restaurant is needed and Zachary has a good demographic and location,” Ayala said.
Looking for southern charm, flavorful eats, and a dedicated staff? Hot Tails is the place to go for a lunch break or family dinner night. Haven’t stopped by; what are you waiting for? The Hot Tails staff is happily awaiting your presence!
Bayou • Oct 25, 2023 at 1:29 am
The only thing I don’t like about it is that they want you tip first I like to see what kind of service I get before I tip I always tip very good I just like good service